the modify item its looking different when its printed
1)i have the normal paid apk version 1.7.4.2 and when i modify the item in the printer its looking different i think than before.
example: how it looks now 1Xchicken fillet
1Xrice
i think before it was looking different with (+ or -) and without the ''1X'' in rice and it was more inside the modify text.
because now you cant understand the difference between the modify item and the normal order.
2)also please group the non modify items together 3xcola, 3xfanta and not like 1xcola 1xcola.
3)and if you can to put back the pay with cash option next to the confirm order it was really helpfull.
4)i know that when the order doesnt go to the printer or when there is a problem it shows a message after a while.but because the waiter cant see all the time the screen and something happens and doesnt see the screen...could you put a red color in the table number so he will know that the order from the the specific table didnt go to the printer?
thank you gary
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George commented
I can write hotel room number (room11) or names for different bills or letters(a,b,c) also for different bills that I want. Also during the evening if they are from the rooms to write it's dinner or if they are not from the hotel to write they are from outside
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AdminDeveloper (Developer, W&O POS) commented
Hi George, can you tell me in what cases you will use it?
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George commented
It was helpful the remark in order because it has the table number also and I can write information if I want about the table.would be possible to add it again?as an option if anyone has problem with that.
Thanks gary -
AdminDeveloper (Developer, W&O POS) commented
Hi George, I add the BarTab, remove the remark button on ordering screen. it is duplicated.
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George commented
Hi Gary sorry to ask but did you remove the remark in order?because I can't find it.
Thanks -
George commented
No but I want to be covered if it happens again. In the next version do also the reprint option with priority order if you can please of course and option for what we want to be seen in table screen as i said before.Thanks for everything gary .
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AdminDeveloper (Developer, W&O POS) commented
I just released version 1.7.7.2 which fix crash problems.
You still having problem on kitchen print occasionally? -
George commented
Check please about the print job, if the print fails does it retry as you said because in my device it doesn't.
Otherwise if it's ok there is no need for the reprint option to do what I said. -
George commented
I think that when the device goes offline for some reason it crashes also when it reconnect it crashes also.
Also next to the table group in table screen there is a purple option which I don't know what it is but when I press it crashes again.
Sorry if I confused you with the reprint option.the reprint option works fine and it prints fine.what I mean is the priority of the order it's changes with he reprint option.
Also can you put option in settings to choose what we want in table screen to be seen. (Delivery take out bar tab) because the caught to many space in the screen -
AdminDeveloper (Developer, W&O POS) commented
Hi George, can you list the error?
The reprint doesn't print? Or the order of item in printout is not normal? -
George commented
Hi Gary I have just download the new version 1.7.7.
It's doing a lot of crashes I don't know why.
I saw the indicator for printing fail that you add but it doesn't retry if the printing failed.
At least if I want to press reprint pls fix the reprint option to have also priority order and print like normal.because with the reprint option the printing order its different than the normalThanks gary
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George commented
In the settings you select the category in which printer you want to print(kitchen or bar printer) I want to add as an option to print in kitchen and bar at the same time.
Thank you
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AdminDeveloper (Developer, W&O POS) commented
Hi George, what do you mean?
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George commented
Hi Gary how are you?can you help me please and if it is possible in the next version to add in the settings in items where it's says to choose printer for the selected category as an option bar and kitchen printout?
Thanks a lot gary
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AdminDeveloper (Developer, W&O POS) commented
It will in next version 1.7.7
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George commented
very nice gary, thanks a lot...but how will you do that? is that in version 1.7.6?
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AdminDeveloper (Developer, W&O POS) commented
I will add print job list, when kitchen print fail, it will retry. You can also check the print job on screen.
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George commented
1)instead of 1x you can put more space as you said and
'' +1 '' or '' - 1 ''. I think it's much more better than the 1x -
George commented
1) put more space so it will be different from the others. And make the letters little different or less bold. Something that it will make it easier to see it and makes difference.
2)yes the same item in the kitchen and in bar printout.
3) ok.i don't know if you can put it as an option otherwise it doesn't matter.
4)i dont know the printer model but I use pc printer adapter option. It doesn't fail all the time but if some times fail it will be nice to add that so the waiter won't have to look all the time at the screen and he will know. Because there is nothing else except the message that shows that the order go to printer or not.
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AdminDeveloper (Developer, W&O POS) commented
1) I will put more space heading in modifier.
2) You mean group up same item in kitchen print out?
3) Some one complain that it is easy press the pay with cash button.
4) It is always printing fail? What printer model and connection do you use?